Junior Creative Academy & Bookclub
Effective Date: 12 October 2026
1. Introduction
Junior Creative Academy & Bookclub is committed to protecting the privacy and personal information of learners, parents, guardians, tutors and website visitors.
This Privacy Notice explains how we collect, use, store, share and protect personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws.
We recognise that children’s personal information requires particular care and protection.
2. Personal Information We Collect
Depending on your interaction with our services, we may collect the following information.
Parent and Guardian Information
- Full name and surname.
- Email address.
- Contact number.
- Billing information.
- Account login information.
- Consultation and communication history.
Learner Information
- Full name.
- Grade and educational phase.
- Enrolled subjects and programmes.
- Class attendance.
- Learning progress and assessment information.
- Tutor feedback.
- Educational support requirements.
Website and Technical Information
- IP address.
- Browser and device information.
- Website usage information.
- Cookies and related technical identifiers.
We aim to collect only the information reasonably necessary to provide our services.
3. Why We Collect Personal Information
We process personal information for legitimate educational and administrative purposes, including:
- Registering learners.
- Managing enrolments and class schedules.
- Providing tutoring and educational programmes.
- Monitoring attendance and academic progress.
- Preparing learner progress reports.
- Processing payments.
- Managing parent accounts.
- Arranging consultations.
- Communicating with parents and guardians.
- Responding to enquiries.
- Meeting legal and regulatory obligations.
Where required by law, we obtain appropriate consent before processing personal information.
4. Children’s Personal Information
Junior Creative Academy & Bookclub provides educational services to children and young people.
We take particular care when collecting and processing children’s personal information.
Learner registration must be completed by a parent or legal guardian.
Where required under POPIA, we obtain prior consent from a competent person, such as a parent or legal guardian, before processing a child’s personal information.
Learner information is used for educational, administrative and reporting purposes.
We do not sell children’s personal information.
5. Learner Progress Reports
Tutors may submit lesson reports containing information about attendance, academic development, learning challenges and progress.
These reports are reviewed by authorised academy administrators before being made available to parents or guardians.
Access to learner reports is restricted to authorised individuals with a legitimate educational or administrative need.
Parents or guardians may access reports relating to their own children through the designated parent dashboard.
6. Third-Party Service Providers
We may use third-party platforms to deliver our services, including:
Jotform: To collect consultation enquiries, tutor reports and other information submitted through online forms.
Zoom: To facilitate online consultations and educational sessions.
Google Calendar: To manage consultation bookings and class scheduling.
WooCommerce and payment providers: To manage enrolments, orders and payment transactions.
Website hosting providers: To host and maintain our website.
These providers may process personal information on our behalf or in connection with their services.
We take reasonable steps to select providers with appropriate privacy and security safeguards.
7. International Transfer of Information
Some third-party service providers may store or process personal information outside South Africa.
Where personal information is transferred internationally, we take reasonable steps to ensure that the transfer complies with POPIA, including the requirements applicable to cross-border transfers.
8. Data Security
We implement reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration and disclosure.
These measures may include:
- Password-protected accounts.
- Role-based access controls.
- Secure website connections.
- Restricted learner information.
- Administrative approval of progress reports.
- Appropriate access restrictions for tutors.
- Secure third-party service providers.
No electronic system can guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or to comply with applicable legal requirements.
When information is no longer required, it will be securely deleted, destroyed or de-identified, subject to applicable retention obligations.
10. Your Privacy Rights
Subject to applicable law, parents, guardians and other data subjects may request:
- Confirmation of whether we hold their personal information.
- Access to personal information.
- Correction of inaccurate or incomplete information.
- Deletion of information where legally appropriate.
- Objection to certain processing activities.
- Withdrawal of consent where processing depends on consent.
Requests may be submitted to:
hello@juniorcreativebookclub.om
We may need to verify your identity and authority before disclosing or changing learner information.
11. Marketing Communications
We may send service-related communications concerning enrolments, schedules, payments and educational programmes.
Marketing communications will be sent in accordance with applicable laws.
Where required, we will obtain consent before sending direct electronic marketing.
Recipients may unsubscribe from marketing communications using the available opt-out mechanism.
12. Information Officer
Junior Creative Academy & Bookclub will designate an Information Officer responsible for overseeing compliance with POPIA.
Privacy-related enquiries may be directed to:
Email: hello@juniorcreativebookclub.om
Information Officer: [Insert name before publication]
13. Complaints
If you believe that your personal information has been processed unlawfully, you may contact us using the details above.
You also have the right to lodge a complaint with the Information Regulator of South Africa.
Website: https://inforegulator.org.za
14. Updates to This Notice
We may update this Privacy Notice to reflect changes in our services, systems or legal obligations.
The latest version will be published on our website.